Thursday, September 24, 2009

Google fail. Again...


Google is aware that some people are experiencing an e-mail outage. This is becoming a quarterly or even bi-monthly event...

at 10:29AM this message was posted:
We're aware of a problem with Google Mail affecting a small subset of users. The affected users are unable to access Google Mail, but we've provided a workaround below. We will provide an update by September 24, 2009 11:29:00 AM UTC-4 detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.
You can access Gmail via IMAP


at 12:58PM, after few additional messages they posted the following message:
The problem with Google Mail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support.


My users had problem with both Gmail contacts and Gtalk (or Gmail chat). At few points they couldn't log in or refresh their Gmail mailbox.
I had users both in NY & London complaining and I doudt it was just a "small subset of users" as Google claim.

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